OUR MOST VISITED QUESTIONS.....
Q: What type of payments do we accept?
- A: We do our online processing thru Paypal 100% Secured; as well as Visa, Mastercard, American Express & Discover and Square. No Checks or Money orders
Q: How secure is purchases as well as data protection?
- A: The Rising Sun Depot,LLC takes your safety seriously, our site is 100% secured by a SSL Certificate encrypted with 128-bit security so your personal information is safe. A Lock icon () will be shown at the top of the website next to the URL.
Q: What shipping method do we offer?
- A: All our products are shipped through USPS and we offer 2 different methods, Priority Mail that takes 1-3 business days and First-Class Mail that takes 3-5 business days.
Q: How long will it take for the item to be shipped?
- A: We ship products SAME DAY after we receive full payment on purchases before 4:30PM Eastern; next-day if after 4:30PM.
Q: Tracking information on orders?
- A: To keep track of your order status, you have to register an account with us, we will send confirmation and details once payment is received and product is shipped. Also you can log into your account on our website and you will be able to check the status, tracking number, and other relevant information related to your order(s).
Q: Do we offer USPS tracking numbers with purchase?
- A: On most qualifying purchases we will directly email you with a confirmation number, in most instances USPS tracking system may take a 1 day to be useful.
Q: Are we Global?
- A: Yes mostly Continental USA, we ship from Canada to Australia